Buying Used Dell Laptops, PCs and Servers on eBay - How to be successful

Two years ago I needed a way to refresh more PC's and Laptops at my company without spending more. New Dell laptops were great but expensive and over the years we had accumulated many Latitude C series parts. The C series ran from the CPX C600 C610 C400 and C640 models before their new D line of Latitude laptops were released. The docks, drives and many other parts are usable in any of these models so we decided to take advantage of this and purchase used Dell laptops. eBay was where we sourced these. Over the years I've learned some valuable things about buying these expensive items. Here are some tips and some recommendations of sellers I've found to be very reliable.

Know what you are buying.

Don't just go by the model and specs of the machine. I'm seeing two types of units out there. Those that are complete PC's sold as used units. Also refurbished units that have no serial number on the bottom or in the bios. These units can be had at very good prices and so far I've found them all to be in great condition. The problem is that without the serial you can't even get tech support from Dell and obviously there isn't a warranty. If you don't mind this from the right seller these are great. For my use at my company it just isn't worth the appearance of a model with no serial number. I'm passing on these for now.

Always pay using Pay Pal or some other service that lets you use a credit card.

Even when you use a credit card on Paypal your covered by the dispute and charge back protection provided by your credit card company. I've had two instances where the seller did not ship my laptop and I had to dispute the charge with my credit card company. In both cases I received a credit back from my company and had no trouble from Paypal. Before disputing open a formal case with Paypal as they require that before you do a charge back. I'm not sure what the consequences would be but better to appear as if you are trying to use their system.

Buying regularly? Try to form a relationship with a couple reputable sellers.

After doing business with a handful of sellers I trust I now completely bypass eBay. The sellers love the money they save on fees and I can often have them hunt down mint condition Latitude laptops. Some will even customize the laptop to your specs.

Check the sellers feedback.

Look to see that the seller regularly sells Dell equipment. This tells you two things. One that they are a reputable seller and have a history of people who bought the exact same item and were happy. The other thing is that if you see positive feedback regarding non-similar equipment you can assume that they will have no spare parts or service ability. If you see many sales of similar Dell equipment you can be sure that if you have a problem and notify them right away they will probably be able to fix your laptop.

Ask about warranty or warranty transfer assistance.

If you are lucky the unit you purchase will come with some warranty left from Dell. However Dell will not transfer the warranty into your name unless you have the original owners name and address. If you can find a seller willing to provide this you just struck gold! Note, this is not common at all. You can still get Dell to service an in warranty unit but they won't transfer the ownership to your name.

Buying Servers? Look for Dell refurbished units with a warranty.

I don't know how it works but there are many resellers of Dell Servers that are new or refurbished from Dell. These come with the Dell warranty and are transferable. When the server arrives its in the original Dell box still sealed up. The price can't be beat and I've never had a problem. My suspicion is that for those with the right connections, Dell will sell you volumes of over production and refurbished units far below pricing you'd see in their Dell Outlet site. http://www.scsistuff.com is a great vendor for this type of buy.

About The Author

John Gall is a full time IT Manager and self employed IT Consultant in Minnesota. He runs several hobby web sites related to technology and travel from http://www.gallconsulting.com.

More Resources

How Drop Shipping Works
One of the most frequently asked questions on the Net is: "What should I sell online?"Many people know what products they want to sell. However, they don't know how to do this.
How To Make Money Online : Sell On eBay
Selling on eBay can be very profitable, and is a great way to make some extra cash, or even turn it into a full-time business.If you're retired, or a stay at home Mom or Dad, or are in the market for a part time job you simply have to consider becoming a seller on eBay.
Drop Ship Your Way to eBay Profits
One of the most difficult things to do when looking to start an online business is to find that elusive supplier that will supply you, put simply you need a source of real products to sell. Drop shipping is a perfect way to achieve this and lets you develop the perfect online business.
Instructions on How to Put Picture on Ebay
Like many folks, you have heard of online auctions. Heck, even non-computer users have heard of Ebay.
How To Save Franchise Fees and Set Up Your Own Ebay Drop Off Store
There has been a flood of publicity generated regarding the "Small Business Opportunity" being offered to would be internet entrepreneurs.The plan is for you to purchase a franchise operation to sell products on consignment via eBay.
From Ebay Zero to Power-Selling Hero: Using Feedback Effectively
When I talk about feedback to new Ebay sellers, I usuallycompare it to having one note posted on the door of a brick-and-mortar business for every transaction. At almost any business--no matter how bad the service--you would have a lot of positive transactions; and thus a lot of positive notes.
Four Reasons Why You Should NEVER Use Animations In Your eBay Auctions
Inexperienced auction sellers, or those lacking in confidence, often want to make their auction listings more dramatic and exciting. They dread the possibility that buyers will be bored by their auction and turn away with indifference.
The Quickest Way To Have A Product To Sell On The Internet
Creating a product from scratch that you can sell on the Internet will take some time to do.Writing a book, for example, can take weeks or months to complete.
eBay - The Basics
I began selling on eBay in 1999 and have found it to be an enjoyable and profitable experience. I had owned a retail computer store for a few years and decided to close it.
How to Locate Drop Shippers for Your Success
Like the human heart, drop shippers can keep the blood pumping in an internet business. Often, they can be the key to success for online retail businesses who do not wish to stock actual inventory.
How Pop-Culture Collectibles Can Increase Your Online Auction Profits
How Pop Culture collectibles can increase your Online Auction profitsWith the increasingly competitive environment for products to sell in the online auction arena, sellers are getting more creative as to the items they purchase for re-sale.While some of the Dutch Auction items that are frequently sold on eBay will always maintain their commodity status and always sell well, Pop Culture collectibles will usually generate a higher profit-per-item simply because of a combination of two forces.
Your eBay Business - 8 Ways To Insure Its Success
I don't know if you've ever noticed, but it seems like every week or two we read about another Powerseller going out of business.If you want your auction business to be a long-term success, then it's important that you plan now for it's continued growth.
How To Profit Using eBays Saved Search Feature
Did you know that eBay will help you locate products you can buy cheap, then flip for a quick profit? No? Then listen up, because I am about to let you in on a little known feature of eBay that can literally stuff wads of cash in your wallet in less than 24 hours.This is an eBay tool that I use every day to locate products that I can buy and resell or buy cheap and keep for myself and my family.
Making Money on eBay is Really Easy
If I can do it you can.Let me tell you my story.
eBays Latest Fee Increases--Is this the beginning of the end?
On January 13, eBay sellers received an unwelcome announcement from eBay. Fees were going up.
Dropship Your Way To Ebusiness Success
Q: I would like to start my own eBay business, but I really don't want to invest in a ton of inventory until I can get a better handle on what might or might not sell. I read another column about dropshipping, but I'm still a little fuzzy on how the whole process works.
Online Auctions: The New Way of Shopping for Mauritians
Since their introduction several years ago, online auctions, such as eBay, have been one of the hottest destinations on the World Wide Web. Auction sellers are attracted by the prospect of a broad venue for their products and the possibility of high profits.
The Down Side Of Using Dropshippers In The Ebay Auction Arena!
Ok, let me just say right up front that I am not against drop-shipping! I love the concept. If you are dealing with a particular wholesale drop-shipping distributor that is serving your Ebay ambitions well, then hold onto that company with bonds of steel, for truly good drop-shippers are hard to find!Drop-Shipping sounds like the utopian business model.
E-bay Auctions: Sell Better, Spend Less Tip #1
Just about everyone alive today has heard of E Bay.com, but most people don't realize the sheer size and complexity of this Auction beast.
Increase your eBay Profits the Easy Way
Sometimes the simplest things can boost the number of visitors and bids to your auction listings and increase your eBay profits.Robert G.

More Auction Information:

Related Articles

Dropship Your Way To Ebusiness Success
Q: I would like to start my own eBay business, but I really don't want to invest in a ton of inventory until I can get a better handle on what might or might not sell. I read another column about dropshipping, but I'm still a little fuzzy on how the whole process works.
City Police Auctions of Personal Property and Autos
About City Police Departments AuctionsThe City Police Departments handle and store all evidence and property that is seized or found until it is needed for court, returned to its owner, or can be destroyed. Destruction, disposal, or return of property is determined by the property and evidence officer in accordance with federal, state, and local law.
Mistakes to Avoid in your eBay Auctions
Online auctions continue to grow in popularity as an easy and efficient way to make money on everything from unwanted household items to rare and expensive collectables and even to bulky items like cars.Log on to eBay and you will see countless auctions on any item you can imagine.
Dont Sell Grandmas Jewelry at a Yard Sale...Get More Money
Have some vintage jewelry? There are several ways you can sell collectible or vintage costume jewelry. How much your vintage jewelry is worth depends on several things.
The Effects of eBay on American Merchandising
With one brilliantly simple idea, eBay was born just a few short years ago.From its humble beginnings in the Collectibles business, it went on to achieve the lofty heights it enjoys today.
The Benefits of Buying and Selling Locally
Shop at a flea market in Oaxaca, Mexico. Trade with a vendor in London, England.
Making Money on eBay is Really Easy
If I can do it you can.Let me tell you my story.
Online Auctions: 10 Secrets You Should Know Before Bidding At An Online Auction
You may have heard about ebay and other online auctions.You may have participated in some of the biddings.
Taxing eBay Part Deux
When my column on paying income tax on eBay profits ran it brought a wave of emails on whether you were required to report income earned from eBay sales to the IRS sparked a number of additional questions and comments from eBay sellers who were hoping that I could somehow validate that their eBay activities were mere hobbies instead of actual businesses and therefore not susceptible to IRS taxation.Several folks argued that just because their little eBay hobby generated a little cash, that didn't make it a full blown business.
Profitable Paper Piecing on eBay--Part 1
Why sell paper piecings on eBay?eBay is a great way to make a steady part-time or full-time income from a hobby that you love! Selling paper piecings has its ups and downs, but overall it is a rewarding and lucrative venture.Getting and Understanding An eBay AccountTo get started selling paper piecings on eBay, you will need to set up an account.
Effective Auction Listings - How To Create Them
Once you've created the best possible title for your item, you will move on to writing your auction description. Here, you have more space to give a detailed description of the item you are selling in the body of your auction.
Image Hosting For Online Auctions
Use eBay picture service or host your own photos?If you use the eBay picture service, your first photo is free. But each additional picture will cost you $0.
Hurricane Katrina Donations Could be Many Millions More - EBay Sellers Try in Vain to Help
Yesterday I saw a mention in someone's email ezine about a kind person who had an eBay auction with the proceeds going 100% to help victims of the horrible Hurricane Katrina.It struck a chord with me because I had wanted to set up something similar, but found that the "eBay Giving Works" charity program seems to be terribly flawed for us small sellers.
E Bay.com HTML Auction Templates: Which is Best for Ebay Selling?
There are a plenty of free e bay.com free auction template services out there and I would like to help you find the service that will best suit your needs by comparing what i feel is the top two contenders.
USP on eBay
If you have dabbled at all in the world of Internet marketing, you may have heard the term "unique selling proposition" or USP. USP is a technique that Internet marketers use to set themselves apart from the competition.
How Professional Ebay Auction Templates Can Boost Your Ebay Sales
Do you like to sell on eBay ? It's easy and fun, isn't it ? In fact, it's one of the easiest online business you can start almost overnight, without any major investments. That's the best thing about it.
eBay Auction Bidding Strategies--Overcoming the most Frustrating Situation on eBay
The Problem..
A New Definition of Buyer Beware
"Who's Suzie?"My wife Katrina had been acting strangely ever since I had returned home from my Native American cultural class, not to mention the weird phone call I received just before I left, full of little pauses instead of our usual fast-paced communication. Now that I was home she had been pretty much ignoring me completely, then comes this strange question.
eBays Hot Selling Books, Find Out Which Books Sell & How To Find Them
Selling books on eBay can be a very lucrative business! There are eBayers who sell only books and make a nice little income doing it. Where do they get these books to sell? At thrift stores, estate sales, flea markets, book fairs, yard sales, library sales, grandmas attic, etc.
Killer Tips To Succeed With eBay Auction
For just a moment, try to comprehend the power of the Internet. Every day, there are millions of people from around the globe "surfing the web.