Illegal Janitors: How They Threaten Your Business


By D. Brownlee


Everyone has heard of the streams of illegal aliens that are crossing into America. We know that they’re coming here to better their lives, to find work.

But, what kind of work are they finding? Are they becoming police officers? Firemen? Doctors? Lawyers?

No. In many cases they are taking low paying jobs in service related industries like lawn maintenance, painting, restaurants, and… janitorial.

Now, you might think that having an illegal alien cleaning your building is a big thing. But after reading this article, you may change your opinion.

Question: Who has total access to your facility, even in areas where certain employees aren’t allowed?

Answer: The Janitor!

Question: Who can freely come and go at all hours of the night, usually without being questioned?

Answer: The Janitor!

Question: Who removes small and large items from your facility, sometimes taking them home?

Answer: The Janitor!

Question: Who has 10-12 hours a day to ramble through your company’s and employee’s property, and could find confidential information that could be sold on the Internet?

Answer: The Janitor!

You see, the janitor is expected to come to work after hours. They are expected to remove trash from the building! They’re expected to spend extra time in the building, making sure they’ve done a quality job.

But, they’re not expected to steal, surf the Internet, ramble through company records or the like. However, that’s exactly what happens in many cases?

Why?

The reasons are numerous, but a common thread can be traced back to the fact that many janitorial companies have become accustomed to hiring illegal aliens to service their accounts.

The reason they give is because of the highly competitive custodial market that we’re facing. After all, most cities do not require a license to start a cleaning company. Most business could care less about experience; they just want the lowest bidder. Most employees don’t mind getting paid in cash, ‘under the table’. And, most owners of cleaning companies will accommodate all of the above needs, as long as they can make a profit!

However, what’s the threat a business owner is faced with, when they hire a company that employs illegal workers?

Consider the following: · That business is faced with the possibility that the illegal worker may be planning to return to their native land, and isn’t planning on going empty handed. That worker could leave with a mop bucker or vacuum, but in many cases, they choose your laptop computer or TV. · Illegal workers have been known to attempt to extort money from America’s via the Internet or by phone, from their home country. After leaving the state, it is discovered that medical records, financial records, corporate records, etc. have been compromised. Whether it be an employee’s Social Security number or a customers credit card number, once this information is outside of the United States, there is little that a business owner can do. Once published or sold on the Internet, the expense and damage done can be unimaginable. · It’s been reported that false workers compensation claims have been filed against business owners who had illegal aliens in their building. This may be due in part to the how the cleaning company, who actually hired the worker, is structured. If an employer has hired illegal aliens to clean your building, it is a pretty good guess that they are doing other things that are illegal, too. Like operating without adequate insurance. (Did you know that some companies will write a check for their insurance, knowing that their check will bounce? Why? So that they can give you a certificate of insurance, ‘proving’ they’re insured. Once their check bounces, the policy will be cancelled immediately. However, you still believe that they’re covered, when they and their employees are not!) Since their employer doesn’t have insurance to file against, guess whose next on the list? The business owner! Of course, you can sue the cleaning company, but remember, they’re not the most honest individuals in the first place. After all, they knowingly gave the keys to your building to an illegal alien. Good luck on collecting a dime!

These are just some of the risk associated with allowing an illegal worker to clean your building. But, what is a business owner to do?

First, ask for their General Liability and Workers Compensation Insurance policy carriers list you as a Certificate Holder. This tells the Insurance Company that one of their customers (the cleaning company) is cleaning your building, and if for any reason their policy lapses, you are to be notified immediately. Also, if there is a claim against the cleaning company, you will be first in line to collect.

Also, you could ask the cleaning company to supply a Fidelity Bond. A Fidelity Bond is insurance against fraudulent acts that cause a lost by individuals. Usually it is put in place to protect a business owner against dishonest acts (theft, damages, etc.) by their own employees. However, a reputable cleaning company should be able to secure one as well.

Finally, a business owner should always stay in close communication with the owner or their representative of the cleaning company. You should require that all personnel changes must be submitted in writing before said changes are implemented. Also, make sure that your building and office keys are marked ‘Do Not Duplicate’ and individually numbered and recorded. That way when a change in cleaning personnel takes place you will be better able to monitor any changes, and address potential problems before they become ‘front page’ news.

Bottom line, as a business owner, you have to be proactive to protect the physical and intellectual property of your company, your employees and your customers.

D. Brownlee http://www.BreakTheCycleOKC.com

D. Brownlee currently works as a Territorial Area Developer for a large janitorial company. He manages in excess of $1.5 million dollars of volume, overseeing hundreds of janitors. For more information on his company, you may contact him at http://www.BreakTheCycleOKC.com


More Resources

Unable to open RSS Feed $XMLfilename with error HTTP ERROR: 404, exiting

More Management Information:

Related Articles


Experiences of Management Coaching (Part 2)
In our experience, we have found that there are several reasons managers fail to get employees to see and acknowledge that they have a problem.They assume.
Outsourced Learning: Are You Ready for Learning BPO?
As the business world enters a period of hyper-competitiveness, every business process will be subjected to examination and possible restructuring. We have already seen outsourcing and offshoring used to an extent what nobody would have dreamed of a few years ago.
Four Ways To Make the Case For Outsourcing
How do you convert outsourcing leads into clients? You may need to make the case for outsourcing."Businesses today are kicking into survival mode," says Bill Allison, managing director for the Pacific Southwest Management Solutions & Services Group at Deloitte & Touche.
Meetings and Road Trips
Managing a meeting is like setting off on a long car trip with friends or family. You need to plan your route, pay attention to the rules of the road, consider what will keep your passengers engaged and occupied, and always remember you have to get back home at the end.
Well-Defined Processes - How to Create
Interested in learning how to reduce development time, save money and stay in control? Business professionals can learn how to create well-defined processes with the easy-to-manage Process Approach of Plan-Do-Check-Act.Real Tools for Real Business ProcessIn MBA courses, students come across a lot of buzzwords and the theories behind them.
Your Organization Is Only as Good as Your People
Let's begin by singing the jingle from an old US Army commercial. Ready? Sing! "Be all that you can be, in the Aaaaarmy.
Character: Is It Necessary In Leadership? (Part Two)
In the first part of this two part article, I talked about the importance of character in leadership. After all, the best leadership involves the people bonding with the leader in deep, human, emotional ways.
Get Down With OCP: Evaluating DBA Job Applicants in an OCP World
Not long ago, weeding through DBA applicants with a tech interview was a straightforward process. You'd ask candidates 200 or so technical questions.
The Idol-Makers
The end of the television season in May included the usual array of cliffhangers on shows like "Alias," the departure of Noah Wylie from "ER" and the finale of the highly-rated "Everybody Loves Raymond" after 210 episodes. On the last day of "Sweeps," more than 29 million people tuned in to see the crowning of the fourth "American Idol.
Management to the Vision-Contribution and the Role of Compliance
As a manager our role is to:1. Establish the vision, or our contribution to the vision.
Building the Trust in Your Employees - 12 Easy Tips
In Stephen Covey's great book, "The Seven Habits of Highly Effective People", he talks about the 'emotional bank account', where you have to build a credit in your relationship with the individuals who you work with (and everyone else as well!).If what you do isn't 'trustworthy', then all you have done in your gentle listening and asking great and interested questions to build, is to 'debit' your account.
Making Change Work
Shaky FoundationsWhilst over 60% of businesses will be looking to implement some form of business improvement initiative over the next 18 months, less than 1 in 4 of these change programmes will achieve any worthwhile results that are sustainable for a further 12 months post the introduction of change.This brings into focus two key problems:1.
You Cant Afford the Luxury of Disengaged Employees
In today's business environment with increases in staff reductions and rapidly changing roles and responsibilities, it is crucial that all of your team members be fully engaged in the tasks at hand. According to a Gallup survey, 350 billion dollars are lost each year in American companies due to disengaged employees.
Your Biggest Problem in Business? Work Ethic
US Work Ethic Issues and Lack of serviceWell many of us are getting upset with the lack of service these days and no one cares and somehow we have all lowered our standards to the fact that getting good service is not to be expected, but rather a nice surprise if it ever does occur. Many great companies have derelicts, under achievers, cry babies, and people which could really careless and this is causing a rift between the best customers and businesses.
Keys to Feeling Powerfull In An Uncertain World
Life has always been full of uncertainties. Over the last several years with downsizing, bankruptcies, scandals, crime, the economic environment, and the threat of war, people are feeling power-less, fearful, and stressed about their present and future lives.
Eight Key Steps to Building B2B Major Account Client Alliances
Audiences who saw the fabled Broadway musical, Chorus Line, marveled at the intricate timing and seamless interaction of the dancers as they mastered the choreographer's precision steps after many false starts in rehearsal.At the final curtain, the stage is crowded with dancers whose images are multiplied by mirrors strategically placed about the stage.
Managing Group Meetings
MANAGING SMALL MEETINGS: Keep the size of the meeting as small as possible. The larger the group, the more complicated communication becomes and the more garbled the purpose may get.
People - You Cant Make Them What Theyre Not
Many business people and managers are spending too much time trying to change the underperforming people who work for them. They seem to believe that if they train people - tell them what to do or even threaten them with the sack - then the performance level will go up.
Delegate Tasks to the Right Person
SELECTING THE RIGHT PERSON: To whom should tasks be delegated? Selecting the right subordinate to do the work is an evaluative process, and managers must be able to identify individuals both capable and willing to handle responsibility.DETERMINING EMPLOYEE RESPONSIBILITY: A careful review should be made of past assumptions about personnel.
Coaching Can Get The Boss In Shape
Who tells the boss that they can improve their management or leadership? How do they look at themselves objectively and identify what areas they can improve and the benefits of doing so?These days many people have become more aware of the need to look after their bodies and their health. Not only do many join gyms or start participating in sports regularly - a number are using personal trainers.